Effective Date: October 27, 2025
At INCISIV Ltd., your privacy matters to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access or use any of our Services—including our virtual reality training products, mobile companion applications, websites, and customer support channels. By using our Services, you acknowledge and agree to the practices described in this policy. We are committed to handling your data responsibly, transparently, and in accordance with applicable data protection laws.
Effective Date: 27 October 2025
This Privacy Policy describes how INCISIV Ltd. ("we," "us," or "our") collects, uses, and discloses your information.
This policy applies to:
Collectively, these are referred to as our "Services."
This policy applies to all users of our Services, whether you are an individual consumer or an "Authorised User" accessing the Services through an organization or company that is our customer (a "Customer"). By accessing or using our Services, you agree to the terms of this Privacy Policy.
We collect and receive information in a few different ways to provide and improve our Services.
a) Information You Provide to Us:
b) Information We Collect Automatically:
c) Information from Other Sources:
We use your information for our legitimate interests in operating our Services and business.
We do not sell your personal data. We may share information under the following circumstances:
We are committed to protecting your data. We use secure cloud infrastructure with robust security measures, including data encryption and access controls, to safeguard your information. However, no electronic storage method is 100% secure, and we cannot guarantee its absolute security.
Our Services are not directed to children under 13. We are aware children between 10-12 may use our Services via a parent-managed account on platforms like Meta Quest.
If you are a parent, guardian, or coach who permits a child to use our Services under your account, you are responsible for that child's use. By doing so, you confirm that you have obtained the necessary verifiable parental consent for us to collect and process that child's performance data as described in this policy. This includes the storage of their data and its visibility to you (the account owner) in the app.
We may transfer your personal data to countries outside your own. When we transfer personal data from the United Kingdom (UK) or European Economic Area (EEA) to other countries, we do so using legally recognised data transfer mechanisms, such as the UK Addendum to the EU's Standard Contractual Clauses (SCCs), to ensure your data is afforded an adequate level of protection.
We respect the privacy rights of all users worldwide.
Regardless of where you live, you may request to:
To make a request, contact us at support@incisiv.tech. We will respond within a reasonable time frame in accordance with applicable laws.
If you use our Services through an organisation, please contact your account administrator for assistance with data requests related to that organisation’s account.
We may change this policy from time to time. We will post any changes on this page and, if the changes are significant, we will provide a more prominent notice (such as via email or through the Services).
If you have any questions about this Privacy Policy, please contact us:
INCISIV Ltd. 18 Ormeau Avenue Belfast, BT2 8HS United Kingdom
Email: support@incisiv.tech